Kevin Taitz

How I work

From the first conversation to working software.

The way I work hasn’t changed in 20 years. The tools have. Every project still starts with people and ends with something real they can use.

  1. Discover

    Talk to people first.

    Always

    Interviews with the people who use it and the people who pay for it, surveys, card sorts, and a close read of everything the client already has. At Delta that meant more than 40 stakeholder interviews before a single screen.

    Now, with AI

    AI reads the pile with me: transcripts, old files, the client’s own documents. I walk into every conversation knowing what’s already been said.

    • Claude
    • Gemini
    • Grok
  2. Define

    Write down the problem.

    Always

    Journey maps, personas, service blueprints, and an information architecture that decides what’s allowed to exist, not just where it goes.

    Now, with AI

    The same documents become the brief my AI agents work from: the rules, the decisions, and what done looks like.

    • Claude
    • Codex
  3. Design

    Go wide, then make it simpler.

    Always

    Wireframes, clickable prototypes, comps, and design systems with every state drawn. The Coca-Cola compensation tool went through eight versions, and each one took something out.

    Now, with AI

    Claude Design, Figma, and Midjourney let me try ten directions in the time one used to take. Every color and size lives in one set of tokens, so a redesign is a change, not a rebuild.

    • Claude Design
    • Figma
    • Midjourney
    • Gemini
  4. Build

    Make it real.

    Always

    Prototypes with real logic in them, so a stakeholder could walk into the error states on their own instead of hearing about them.

    Now, with AI

    I direct coding agents to build working software: web, iOS, voice, and the backend behind them. Every change gets reviewed before it merges.

    • Claude Code
    • Codex
    • Cursor
    • ElevenLabs
    • Deepgram
    Claude Code Codex Cursor
  5. Test

    Prove it with people and real data.

    Always

    Usability sessions, and regular reviews that tie every decision back to what we heard.

    Now, with AI

    Automated checks run on every change, and I look at the real screen before I call anything done. A passing test isn’t proof on its own.

    • Playwright
    • Claude Code
  6. Deliver

    Hand off something that holds up.

    Always

    Style guides, build guides, roadmaps, and training, so the work survives after I leave. DeltaNet shipped with a full UI style guide in 2015.

    Now, with AI

    Ship it, watch what happens, and keep a written record of every decision, so the next person, or the next agent, starts where I stopped.

    • GitHub
    • Vercel
    • Supabase
    • App Store
    LIVE
Sample work
About

I've spent 25 years making software easier to use, most of it leading design at Slalom for Delta, IHG, Home Depot, Coca-Cola, AT&T, Cox, and Secureworks. Now I design and build my own products too.

The part I like best is the start, when nobody agrees what the thing is yet: talking to the people who'll use it, figuring out what it should actually do, and getting something real in front of them fast. I direct AI coding agents to build what I design, so "something real" can be a working app instead of a picture of one.

Slalom · 2009–202415 years leading design for big clients →
AI
Prompt design, conversation design, voice AI, evals, directing coding agents
Product and UX design
Team leadership, user research, information architecture, interaction design, UX writing, accessibility
Design systems
Tokens, component libraries, theming, style guides, handoff
Building
React, React Native, Expo, TypeScript, Supabase, Twilio, LiveKit
Leading
Client workshops, mentoring, product strategy
Contact

Let’s talk.

Tell me what you’re working on. I read every message and reply from kevin@taitzdesign.com.

© Taitz, LLC. 2026