An office manager, 133 phone lines, and 20 settings each
My Account is where Cox Business customers manage their own phone and internet service. The person doing it is usually an office manager, not an IT person. I designed it so you can read every setting at a glance and change one without getting lost.
A small business's phone service comes with a pile of settings nobody wants to learn.
The home page answers three questions
Who am I, what needs me, and what do I owe. New voicemails and missed calls show a red count. Call forwarding shows whether it's on and where calls go. The bill and autopay date sit on the right. Below that, five doors into everything else.
Every setting is one row that shows its value
Name on the left, current state in the middle, one control on the right. You can read a person's whole setup by scrolling once. The icon on the right tells you what clicking does: plus opens in place, an arrow goes to a new page, a key means permissions. Open call forwarding and its four rules appear right there, each with its own switch and number.
Change many people at once
Office managers handle dozens of people. Search by name, number, or extension, filter by location, check a few rows, and change their calling plan or forwarding in one step.
A home page with five doors on a portal with twenty settings pages.
Each setting shows its current value without opening it.
Three icons that tell you what clicking will do.
Settings open in place, so you don't lose your spot.
Bulk edit for the person who actually manages everyone.
It launched as the new My Account for Cox Business customers.