04 — Director of Experience · 2009 – 2024

Slalom

15 years · enterprise UX leadership

Fifteen years leading experience-design teams at a global consulting firm — turning ambiguous business challenges into validated, award-winning product direction for Fortune 500 clients.

DeltaCoca-ColaThe Home DepotIHGInspire BrandsLongHorn SteakhouseBeazer HomesAtlanta Braves
Director of Experience — consulting delivery & UX leadership across travel, retail, and consumer industries.
The problem

Blue-chip enterprises arrive with ambiguous business challenges, not briefs. The work was to embed with client teams, frame the real problem, and deliver validated, shippable product direction — under enterprise constraints, across long engagements, for products used by millions.

What I designed & built

Leading UX teams

Led teams of UX consultants delivering user-centered design and design-thinking engagements — owning delivery, mentoring consultants, and turning ambiguous business challenges into high-fidelity, validated product direction in Adobe CC, Figma, and HTML / CSS / JavaScript.

Fortune 500 delivery

Partnered with blue-chip brands across travel, retail, and consumer industries — embedding with client teams on long engagements to frame business challenges and deliver shippable direction.

Award-winning, shipped to millions

Spearheaded design and development of award-winning work — enterprise intranets, data visualizations, and product designs that shipped to millions of users.

Craft highlights
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Consulting-grade problem framing — turning executive ambiguity into a clear, testable product direction.

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Stakeholder leadership and workshop facilitation across large, cross-functional client teams.

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Team leadership and mentoring — growing UX consultants while owning engagement delivery.

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The foundation the later hands-on work builds on: 25 years of design judgment, now paired with the ability to ship the product itself.

Impact

Delivered validated, shippable product direction for Fortune 500 brands including Delta, Coca-Cola, The Home Depot, IHG, and Inspire Brands.

Shipped award-winning enterprise products — intranets, data visualizations, and designs used by millions.

Built the consulting-grade problem framing and stakeholder leadership that now sits on top of hands-on design engineering.