Slalom · 2009–2024

Fifteen years leading design for big companies

Clients came with messy business problems, not briefs. My job was to find the real problem, get a room full of people to agree on it, and design something engineering could build.

Director, Experience DesignSupported and mentored a team of 15 designers

Clients

Cox BusinessPurchasing PowerFloor & DecorThe Coca-Cola CompanySecureworksCox CommunicationsIHGDelta Air LinesSunTrust BanksBoys & Girls Clubs of AmericaAT&TCox EnterprisesCoca-Cola EnterprisesThe Home DepotNewell BrandsInspire BrandsLongHorn SteakhouseBeazer HomesAtlanta Braves

Making the call

Tools where someone has to make a decision with money on the line.

Coca-Cola2018

Volume performance Dashboards that answer "how are we doing?" without forty definitions.

Coca-Cola · Compensation Recommendation Tool

Coca-Cola2010–11

Compensation Recommendation Tool Merit and bonus decisions against guideline ranges and budgets.

AT&T2009

Corporate Owned Retail Full-bleed map portal for store planning and site decisions.

Seeing the threat

Making security something people can actually read.

Floor & Decor2017–19

Wayfinding and internal security documentation that staff could actually use.

Secureworks2018

Red Cloak Live network visualization and analyst investigation flows.

Doing it yourself

People finishing a job without calling anyone for help.

Cox Business2020

Self-serve settings for offices with large phone inventories.

Purchasing Power2018–19

Research and mobile prototype for employee purchase programs.

Finding the right thing

Intranets and portals for big companies with a lot to say. Scroll →

Cox Communications2017

Cox One Shared homepage for field, sales, and HQ.

IHG2017

BAM Shared portal patterns across thirteen hotel brands.

Delta2016

DeltaNet Employee intranet, page types, and UI style guide.

SunTrust2015

Intranet templates Authoring system so new pages didn't invent a new look each time.

Boys & Girls Clubs of America2014

National office and local clubs sharing one place for files and news.

AT&T2011

Marketing Repository A branded, simple front end on SharePoint so marketing could find and track its files.

Cox Enterprises2011

Daily Dash Widget intranet with a clear line between required and optional alerts.

Coca-Cola Enterprises2009

Coke.net Audience-first B2B site for six different businesses.

How the work went

Big companies rarely know exactly what they need. The work was to sit with their teams for months, figure out what was actually broken, and hand over designs engineering could build. Most of this is redrawn from my original comps. Where client data or names appear, they are made up.

Finding the real problem behind what the client asked for.

Getting large teams who disagree to agree on what to build.

Designing the plain, everyday parts engineering actually needs.

The same judgment I use now when I build with AI.

Start withCoca-Cola · Compensation Recommendation Tool → [email protected]